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The aged care industry is changing. Over the last two years, the industry has adapted to new reforms, faced a nationwide workforce shortage and pivoted to work through the COVID-19 pandemic.

VERTO recognises the challenges the workforce is encountering and the increased pressure on the aged care sector when it comes to quality training and education. To recognise the importance of this, VERTO has developed the following resources for training and supporting workers in the industry: 

  • Aged Care Toolbox Talk Kits 
  • Mental Health Awareness Workshops 
  • Accredited Training.

VERTO’s Toolbox Talk Kits and eLearning packages provide a clear and concise suite of resources that meet Aged Care Quality Standards. The resources are informative and easy to understand and can be delivered in short, manageable timeframes, minimising the impact on day-to-day operations.

These resources are designed for residential aged care and community in-home care to promote active participation.

VERTO maintains the integrity of the Toolbox Talk Kits by producing and updating resources when appropriate.

A new Aged Care Quality Standards Kit will be available soon after the standards are released in 2024 and will be offered at a reduced rate to existing clients.

VERTO regularly receives positive feedback from our clients about the Aged Care Toolbox Talk Kits, with staff adopting whole-of-organisation practices based on their learning, from the carer level through to management.

Our clients also enjoy the benefits of updated and ongoing changes with VERTO’s support and maintenance of the resources.

“Our staff love the Toolbox Talk Kit, especially the senior registered nurses. Thank you for developing the amazing toolbox education kit,” Executive Director of Nursing at Thompson Health Care, Melissa Yan, said.

Aged Care Quality and Safety Commission. The copyright in images above belongs to the Commonwealth. Its use does not constitute an endorsement by the Commission and is for reference purposes only.

Mental health awareness workshops

As part of VERTO’s commitment to improving aged care education, we offer a non-accredited Mental Health Awareness Workshop.

The intention of this workshop is to promote mental health awareness amongst all aged care workers. According to findings in the Australian Government’s Royal Commission into Aged Care Quality and Safety, when older people transition to permanent care, it can signify a greater need for psychological support to help them and their families work through this major life change.

VERTO’s workshop looks at how staff can support aged care residents emotionally, as well as recognise the challenging behavioural and psychological symptoms associated with dementia.

The workshop is designed for health workers who work in residential aged care facilities and community in-home care. It aims to give participants a greater insight into the complexities of mental health awareness and working with the elderly by firstly ‘looking within’.

Looking within makes us think about our own actions and inner thoughts – introspection – and practice selfacceptance. Only then can we separate our own needs to that of the person in front of us, who needs care and attention.

The workshop is designed to facilitate group discussion on each of the following topics: 

  • Mental health conditions 
  • Behavioural and psychological symptoms of dementia (BPSD) management and awareness
  • BPSD intervention 
  • Self-care and wellbeing

We then address how these directly relate to the consumers of aged care: the residents in aged care facilities and the users of community in-home care services.

Accredited training

As a Registered Training Organisation, VERTO has a 40-year history of providing training. We are committed to producing market-leading, compliant resources for Certificate III and Certificate IV in Individual Support with a specific stream for ageing.

VERTO draws on the expertise of clinical consultants and dedicated writers to assist in developing resources which focus on person-centred care and mental health. Each unit also includes additional complimentary content relating the unit directly to the Aged Care Quality Standards and their requirements.

Our experience in this sector and qualified clinical staff give us a leading edge in the quality of work we produce and the training we provide.

VERTO has established long and beneficial working relationships with clients and is proud to help with bespoke training needs.

If you think VERTO could assist your organisation, please reach out to us on 1300 483 786 or email